Water Heater Return
If you're returning a rental water heater from Encomfort, it's crucial to follow the outlined process on this website to avoid potential complications or delays in the return and termination of your rental agreement. All customers or their authorized agents should thoroughly review the provided information to ensure compliance with Encomfort’s termination, agency, and return procedures.
For customers located in Enbridge Gas areas:
Prior to removal, the Encomfort account holder, or a duly authorized agent acting on behalf of the account holder (“Agent”), shall contact Encomfort at 416-531-1249 to confirm account and tank details necessary for validation and to initiate the return process.
Any individual intending to act as an agent must furnish Encomfort with a valid agency appointment signed by the account holder.
Please note: Your rental water heater contract may contain specific terms and conditions regarding termination. It's essential to carefully review these terms or contact Encomfort at 416-531-1249 if you have any inquiries.
